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Service Advisor

Posted: 08/26/2022

Are you an energetic person with excellent customer service skills?  Experience is required and our team will provide the necessary training. LeMeilleur's is the premier Independent repair facility for RV's and other vehicles, serving the Kerrville communities in Texas since 1998. Our team enjoys training programs, a fantastic culture, and our company-wide focuses to help you grow both personally and expertly. We're passionate about what we do and about our team because we know that happy employees lead to happier customers.
Service Advisor Responsibilities
• Oversee service orders and flow of drive lane • Ensure that customers receive prompt, courteous, and effective service  • Take ownership of the customer's experience by carrying out those additional assignments that allow our facility to leave a positive
impression with the customer • Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled • Ensure the daily inventory of technicians' time is consistently sold to service customers. • Answer technical questions about vehicle problems, warranties, services, and repairs
• Assist in diagnosing vehicle problems; order parts and tools as necessary • Oversee administration of warranty claims • Reinforces company policies and adheres to company standards • Encourages compliance with applicable laws and regulations • Maintain good working relationship with technicians and foster positive employee relations  • Previous experience as a Service Advisor is preferred • High energy with excellent customer service skills • Organized and friendly personality
• Time management skills • Fantastic communication skills with your customers • Professional, well-groomed personal appearance • Team oriented and self-motivated • Able to work with little supervision • Valid driver's license and clean driving record, able to lift 80#'s and pass a background check.  Service Advisor Benefits • Medical, Dental, Vision • Life Insurance • Retirement • Paid Training • Paid Time Off • Paid Holidays
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws

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