Office Manager / Lead Manager / Full-Time Personal Assistant

Position: Full-Time
Job Type: Office Administration, Management, Lead Coordination & Personal Assistance

Job Description

We are seeking a highly organized, dependable, and proactive individual to manage daily office operations, oversee incoming leads, and provide administrative and personal support to management. The ideal candidate is professional, detail-oriented, trustworthy, and capable of multitasking in a fast-paced environment.

Key Responsibilities

Office Management & Administration

• Oversee daily office operations and maintain an organized, efficient work environment.
• Answer phone calls, respond to emails, and manage correspondence.
• Schedule appointments, meetings, and business activities.
• Maintain office files, records, documents, and supplies.
• Coordinate with employees, clients, vendors, and business partners.

Lead Management & Customer Relations

• Receive, organize, and track incoming customer leads and inquiries.
• Follow up with potential clients by phone, email, and text.
• Schedule consultations, appointments, and client meetings.
• Maintain an accurate customer database and update lead statuses.
• Ensure timely communication and follow-up with prospective customers.
• Assist with customer service and maintain positive client relationships.

Full-Time Personal Assistant to Management

• Manage calendars, appointments, reminders, and schedules.
• Assist with personal and business-related errands and arrangements.
• Organize travel plans, reservations, and meeting details when needed.
• Prepare documents, reports, and presentations.
• Handle confidential information with professionalism and discretion.
• Anticipate management needs and help keep daily activities running smoothly.
• Coordinate daily tasks and ensure important deadlines are met.

Qualifications

• Previous experience in office management, administration, lead management, or personal assistance preferred.
• Strong computer skills, including Microsoft Office, Excel, email, and scheduling tools.
• Excellent communication, organization, and time-management skills.
• Ability to multitask, prioritize responsibilities, and work independently.
• Professional attitude, reliability, and strong attention to detail.
• Customer service and lead follow-up experience preferred.
• Ability to handle sensitive business information confidentially.
• Strong problem-solving skills and a proactive, can-do attitude.

Ideal Candidate

The ideal candidate is a motivated, trustworthy, and resourceful professional who can wear multiple hats, take initiative, solve problems, and keep business operations and management organized and running smoothly.

Employment Type: Full-Time

Schedule: Monday–Friday, with hours to be discussed.

Compensation: Based on experience and qualifications.